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VOL. 9, ISSUE 4 (2024)
The role of artificial intelligence in transforming public libraries: Enhancing user experience and operational efficiency
Authors
Rasheed Ahmed, Ahmed Ammar Hamam, Muhammad Sameer
Abstract
This article presents a literature review on
the integration of artificial intelligence (AI) into public library operations
marks a transformative shift in how these institutions deliver services and
engage with their communities. This paper explores the multifaceted applications
of AI, such as personalized recommendation systems, automated cataloging
processes, and virtual reference services. These innovations not only enhance
user experience by providing tailored interactions but also streamline
operations, enabling libraries to adapt to evolving user needs. However, this
technological progress presents ethical challenges, including concerns over
data privacy and algorithmic bias, which must be carefully managed to ensure
equitable access to information. By leveraging AI responsibly, public libraries
can modernize their services while upholding their mission to promote literacy,
community engagement, and universal access to knowledge.
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Pages:24-33
How to cite this article:
Rasheed Ahmed, Ahmed Ammar Hamam, Muhammad Sameer "The role of artificial intelligence in transforming public libraries: Enhancing user experience and operational efficiency". International Journal of Multidisciplinary Education and Research, Vol 9, Issue 4, 2024, Pages 24-33
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